Mental Health

Florida Assertive Community Treatment (FACT)

FACT services are to ensure successful community integration of persons with severe and persistent mental illness by providing responsive, flexible and appropriate treatment, rehabilitation and support services wherever needed within the community in order to help them thrive and develop a positive sense of belonging.


Persons who receive FACT services have severe mental illness symptoms and impairments that are not adequately served in the traditional service delivery system. They are at high risk of repeated psychiatric hospital admissions, prolonged inpatient psychiatric hospitalizations, or repeated crisis stabilization unit use because of their severe psychiatric symptoms and significant interactional impairments and lack of available community-based services.

FACT provides assertive and proactive services to members to assist them with achieving their most independent level of functioning in the community with the least amount of intervention through inpatient psychiatric hospitalizations.

  • Direct provision of psychiatric care
  • Coordination of all medical and general healthcare
  • Management of medication and side effects
  • Support and education for family members
  • Psychotherapy and supportive therapy
  • Substance abuse treatment
  • Housing assistance
  • Employment assistance
  • Assistance in obtaining needed benefits
  • Assistance with legal issues
  • Skill teaching for daily living and socialization activities
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