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Victim Services


Established in 1978 Peace River Center Victim Services, Domestic Violence Center, and Rape Recovery Program is the only certified center in Polk, Hardee, and Highlands Counties. We are a dual center providing services to victims/survivors of Domestic Violence and Sexual Assault. We are certified by the Florida Council Against Sexual Violence.

The mission of Peace River Center Victim Services is to reduce the incidence of sexual violence and domestic/family violence, as well as promote safety and a higher quality of life through shelter services, supportive programming, counseling, advocacy, education and outreach Polk, Hardee and Highlands counties.

Peace River Center Victim Services' vision is to educate and promote safety within the community through creating a positive force for social change with a zero tolerance towards domestic and sexual violence in Polk, Hardee and Highlands counties.


Domestic Violence Services

Peace River Center’s Domestic Violence Program provides free, confidential services for individuals affected by domestic violence, sexual assault and human trafficking crimes, their family members and friends in Polk, Hardee and Highlands counties.

24-Hour Domestic Violence Crisis Lines

Victim Services Office Line

What is Domestic Violence?

Domestic violence is a pattern of controlling behaviors— violence or threats of violence—that one person uses to establish power over an intimate partner in order to control that partner’s actions and activities.

  • Emergency shelter
  • Counseling
  • 24-hour hotline
  • Assessment of children
  • Direct Services information and referral
  • Services management
  • Community education
  • Professional training
  • Safety planning
  • Survivor support groups
  • Courthouse advocacy
  • Assistance with Victim’s Compensation Claims
Purple (Domestic Violence Awareness Color) Banner

How do I help someone I know who is in an abusive relationship?

Check our Assessment List

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How do I know I'm in an abusive relationship?

See more info regarding domestic violence

Rape Recovery Services

Peace River Center’s Rape Recovery Program is dedicated to reaching out to communities in Polk, Hardee, and Highlands counties to identify risk factors that might make a person more vulnerable to sexual assault. We build relationships with community partners and clients with the goal of developing prevention activities that will increase awareness and help to create a safer community and society.

24-hour Sexual Assault Crisis Line

Victim Services Office Line

  • Advocacy at area hospitals
  • Court accompaniment
  • Crisis intervention and counseling
  • On-site rape exams as an option to a hospital emergency room

How to Get Involved


Volunteers play a vital role in offering services to survivors of sexual violence and domestic violence.

Peace River Center Victim Services volunteers provide:

  • Hospital Advocacy - Crisis intervention, emotional support, information and referrals for survivors.
  • Shelter Advocacy - Assistance with answering the domestic violence crisis hotline, support to administrative assistant, and assisting with group activities for children staying in the shelter.
  • Outreach Awareness Events - Information and education to our community about Victim Services and programs we offer.
  • Group Facilitation - Education about healthy relationships, sexual violence and domestic violence.
  • Administrative Support - Assisting office staff with preparation for outreach events, groups, trainings, and program monitoring.

Please reach out to us via our Contact Us form or stop by Peace River Center Victim Services located at 1860 South Crystal Lake Drive, Lakeland, FL 33801 during business hours, Monday through Friday 8:00 a.m. to 5:00 p.m.

If you have questions about Victim Services volunteer opportunities, please contact Melissa Irving, or 863.413.2708.

Volunteer Requirements


  • Pass background screening and drug testing, fees do apply.
  • Complete Peace River Center orientation (2 days).

  • Successful completion of 30 Florida Council against Sexual Violence Advocacy Core Training online.

  • Successful completion of 30 hour Florida Coalition against Domestic Violence Core Comp training (3 days) in addition to the Sexual Violence Training for those interested in volunteering for the shelter.

  • Follow all policies and procedures of Peace River Center and Victim Services.

  • Priority will be given to volunteers who can commit to 16 hours per month, with a 1 year commitment.

Victim Services Domestic Violence brochure in English
English Brochure

Domestic Violence

Victim Services Domestic Violence brochure in Spanish
Español Folleto

Refugio de Emergencia en contra de Violencia Doméstica y Servicios Externos

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Confidentiality & Privilege Laws

Rape Recovery Program brochure image
English Brochure

Rape Recovery Program

Rape Recovery Program Spanish brochure
Español Folleto

Programa Para La Recuperación de Violación

Additional Resources

National Human Trafficking Hotline National Human Trafficking Resource Center Get Help Report Human Trafficking Human Trafficking Information & Resources